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Privacy Policy

Classic Hats Ltd. T/A Laird Hatters

Basic References:

In this privacy policy references to “we”, “us” and “our” refer to Classic Hats Ltd. References to “our Website” or “the Website” refer to www.lairdlondon.co.uk

What information we collect and how

The information we collect via the Website may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1.    To process your order, and provide after sales service – we process your order at our head office (address below) and do not use your details for anything other than this. We will not pass on any of your details to a 3rd party other than to process your order.
2.    We use Paypal to process orders and payments. Your payment and details are processed securely through them and we do not have access to your card or payment details. We are forwarded delivery and contact details only.
3.    Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited payment bureau, Paypal. For more information on Paypal’s privacy policy please refer to www.paypal.com to view.
4.    In certain cases we may use your email address to send you our monthly newsletter on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We do not pass the information we collect to other companies for administrative purposes other than during the payment process as set out above. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Classic Hats Ltd
6A Hadham Industrial Estate
Church End
Little Hadham
Herts SG11 2DN

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to our website are subject to their own policy, which may differ from ours.